Project Description

For learners who want to develop essential knowledge about how to carry out everyday and more complex administration tasks such as managing information and supporting events.
The programme covers many topics including managing information and producing documents as well as providing excellent customer service.
  • Unit 1 – Principles of personal responsibilities and working in a business environment
  • Unit 2 – Principles of working with and supervising others in a business environment
  • Unit 3 – Principles of managing information and producing documents